FAQs

The Forex market is open 24 hours a day, 5 days a week.

The time on MT4 is shown as Eastern European Time (EET).

During Daylight-Saving Time, EET is 3 hours ahead of Greenwich Mean Time (GMT +3). During Standard (Winter) Time, EET is 2 hours ahead of GMT (GMT +2).

The end of our trading day always aligns with the market close in New York.

Unfortunately, no. Trades can only be placed during market hours when the market is open.

We currently offer 61 currency pairs, ranging between major currency pairs, minor currency pairs and exotic currency pairs. To see all offered Forex products, please click here

Each currency pair is represented by 2 currencies written in two 3 letter codes (e.g. EURUSD or EUR/USD) where the first 3 represent the currency being traded, and the second three represent the currency being traded against. The first currency represents the base currency and the second currency represents the quote currency. The value provided in an exchange rate refers to the amount required in the quote currency to buy 1 unit of the base currency. For example: EURUSD is currently trading at 1.23584 means that you need 1.23584 USD to buy 1 Euro.

The base currency is the first currency in a currency pair. The quote currency is the second currency in a currency pair also known as term currency. For example, the EURUSD currency pair, EUR is the base currency and USD is the quote currency.

Contract for Difference (CFD) is a form of derivative trading which allows you to speculate on the rising or falling prices.

The main differences between CFD trading and Forex trading is that CFD trading involves different types of contracts covering a diverse set of markets, such as indices and commodities whereas Forex offers pure currency trading. CFDs are mostly influenced by specific factors such as supply and demand whereas Forex is mainly driven by global events.

You can trade CFD commodities such as Oil, Natural Gas, Gold and Coffee. To view all tradeable CFD commodities please click here

You can also trade CFD indices such as the Dow Jones index, CAC 40, DE30 and US Dollar Index. To view all tradeable CFD indices, please click here

The financing cost for your CFD trade is referred to as ‘rollover.' This is the interest paid depending on the size of the position and for holding a position past 20:45 GMT. For Index CFDs, any dividend adjustments issued are included in the rollover amount as well. The formula for financing cost is as follows:

Closing Price of the Index * the interest rate / 100 / Number of Days +/- Dividends * Trade Size

On Fridays, if you hold a position over the weekend, rollover is charged 3 times as usual.

You can close your position before 20:45 GMT to avoid rollover and the charge will not apply.

Spot contracts do not have an expiry dates, rollover is charged for keeping a position open overnight. Futures contracts typically have an expiry date, as contracts are closed at the end of the contract period on the current market price, and new contracts replace the old ones.

This depends on the contract duration of a product, to view the expiry dates of products, please click here

At Equiti, we quote a rolling cash price for our indices. Therefore, whenever a company which is a constituent of an Index, posts a dividend, it will affect the price we quote. For Example:

If a US30 company pays a dividend then that will affect the US30 index when it is paid, as its share price will automatically fall by the value of the dividend.

This will then cause the US30 index to fall depending on the percentage weighting that the company has in the US30.

If you are long on a position, dividends will be credited based on the rate and your trade volume. If you are short on a position, then dividends will be debited based on the rate and your trade volume.

If BP was to pay a dividend then that will affect the UK100 index when it is paid, as BP’s share price will automatically fall by the volume of the dividend, this in turn will cause the UK100 index to fall depending on the percentage weighting that BP has in the UK100.

Dividends are a distribution of a portion that a company’s earnings have been decided by the board of directors, to a class of its shareholders.

You can trade gold, silver, and platinum. To view more information about offered precious metals, please click here

The trading hours are the same however there is a daily break (GMT) at 21:00 – 22:00 BST during British Summer time and 22:00 – 23:00 DST Daylight saving time.

The unit of measure for Precious metals are in troy ounces. Please refer to the market specification for precious metals to see the contract sizes for Gold, Silver, Palladium and Platinum against to the US dollar by clicking here

Precious metals such as gold and silver can be considered one of the first ever traded commodities. Investors and traders generally view gold as a safe haven during economic, political or social uncertainty.

Precious metals are considered to be a safe haven for traders due to the limited supply in the world, with a relatively stable demand, therefore price changes are not as volatile as CFDs and currency pairs.

We offer 2 kinds of accounts, Executive accounts and Premiere accounts, both of which can either be swap enabled accounts or swap free accounts.  To compare the 2 accounts, please click here.

Yes, we offer swap free accounts. Swap free accounts are exempted from swaps on currency majors, minors and precious metals, however swap charges will apply on Exotic currency pairs and CFDs.

To apply for a swap free account, you need to apply for a live account and agree to the Swap-free terms and conditions.

If you wish to convert your existing account to a swap free account, please contact our Client Support team at support@equiti.com

Yes, we do offer corporate accounts. Please contact us at support@equiti.com for further information on the corporate account opening process.

Yes, you can open a free demo account with a balance of $10,000 to test the platform and to test your trading strategies in a risk-free environment. To open a free demo account, please click here

You can open an unlimited number of demo accounts through your client portal.

Yes, your demo account will expire if it’s not active for a period of 90 days.

You can open another account through the client portal.

To open a live account, you should fill the online application and upload the required documents. To apply for a live account, please click here

You can have a maximum of 3 live trading accounts.

Depending on the type of application you are applying for and your country of residence, you might be asked for different documents. Typically for an individual retail application, the required documents are a proof of identity (such as a passport copy) and a proof of address (Rent contract, utility bill, bank statement, …). However, you might be requested for additional documents by our account opening team.

Equiti endeavors to have your account approved within 1 working day from submitting all the required documents.

A Landing/Wallet Account is similar to an E-Wallet, when you fund your account your funds will be deposited to the Landing Account in that currency. You can have 7 Landing Accounts, one for each account currency, GBP, USD, EUR, AED, JPY, JOD and SAR.

You cannot login to the MT4 with your Landing Account.

A Trading Account allows you to trade on the MT4 platform, trading account can be one of the following currencies (USD, EUR, GBP and AED) you will need to make an internal transfer from your Landing Account to your Trading Account to start trading.

The same applies when you would like to make a withdrawal, you will need to transfer your funds from your Trading Account to your Landing Account in order to proceed with the Withdrawal. You cannot make a withdrawal directly from your Trading Account.

Unfortunately, we do not offer Micro-accounts, however our accounts allow a minimum traded volume of 0.01 standard lot.

All accounts have ECN market execution technology.

Our current payment methods are:

1. Bank Wire
2. Credit Cards and Debit Cards
3. ICC Card (Equiti Card)
4. Neteller
5. Skrill
6. Dinarak (for Jordanian clients only)

Yes, we offer our clients a prepaid card from the International Cards Company (ICC). This card can be used on ATM machines and Points of Sale all around the world. You can apply for the card through the client portal.

All client funds are held in accordance with client money rules mandated by the relevant regulatory authority and held in segregated accounts with a top tier bank. Moreover, we have a client fund insurance program which protects your capital with up to $1,000,000..

You can sign in to your account as soon as your application has been successful, and you have clicked on the verification link sent to your registered email address. However, you will not be able to place a trade unless your account is approved and there are sufficient funds in your account to open a position. If you prefer to test strategies in a risk-free environment, our free demo account will allow you to practice trading with virtual funds. To deposit in your account, login to the client portal here.

Supported currencies for deposits and withdrawals are USD, GBP, EUR, AED, JOD and SAR.

The minimum first deposit is $500 for Executive Accounts, and $20,000 for Premiere Accounts.

For more details, please visit our Deposits and Withdrawals Page.

We have a minimum withdrawal amounts depending on the withdrawal option. For more details please visit our Deposits and Withdrawals Page.

No, we can only accept deposits into your account from a funding source which is in your own name.

We will require a bank letter from your bank confirming the account closure, and new banking details with a bank statement confirming the alternative account details.

We will require a bank letter from your bank confirming the account closure, and new banking details with a bank statement confirming the alternative account details.

You can fund your account in any of the following currencies: USD, EUR, GBP, JOD, AED and SAR.

If you fund your account using these currencies, the amount in that currency will be deposited in the corresponding landing/wallet account. If your trading account is in a different currency, you can then convert them at your discretion through our client portal, where the conversion rates applied are the current market rate.

If you fund your account using any other currency, then your bank or our bank will be the one applying the conversion rates which is out of our control and we cannot be held liable for these rates.

Funds should always be returned to the same source of deposit, with credit/debit cards being a priority. Once all card funds are exhausted, then alternative withdrawal methods can be used.

Yes, you can transfer your funds from your current broker to your Equiti account, please note that you will need to fill a broker to broker transfer form (hyperlink to the broker to broker transfer form) and send it to Backoffice@equiti.com after you have submitted the transfer through your broker.

As long as the remaining funds can support your account’s margin, you will be able to withdraw your funds.

The basic contract unit of the Retail Foreign Exchange is the lot.

The standard lot size is 100,000 units of the base currency (1st currency in the currency pair), however you can also trade either multiples of, or fractions of, lots. The minimum at Equiti is 0.01 lot.

Example: Buying 1 lot on the GBP/USD market is the equivalent to buying ￡100,000 and selling the equivalent amount of USD at the current rate.

Lot Size                   Units of base currency (First currency)

1                            100,000

0.1                         10,000

0.01                       1,000

The minimum lot size that you can trade with, is 0.01 lot on Forex and Metals. For minimum lot sizes of indices please click here, and for minimum lot sizes for commodities, please click here.

A pip, short for point in percentage, is a very small measure of change in a currency pair in the forex market. It can be measured in terms of the quote or in terms of the underlying currency. A pip is a standardized unit and is the smallest amount by which a currency quote can change. It is usually $0.0001 for U.S.-dollar related currency pairs. A fractional pip or point is equivalent to 1/10 of a pip. There are 10 points to every 1 pip.

Leverage is a way to make larger investments than the initial risk capital will allow.

For example: A trader can use 1:500 leverage and can control a $500,000 trade with $1000.

Equiti uses a ‘Floating Leverage’ system which automatically applies the maximum leverage available on a trade by a trade basis depending on the client’s trade volume.

Nominal value of open position                   Maximum leverage offered

First 3 Million                                                          1:500

Next 3 Million                                                         1:400

Next 2 Million                                                         1:300

Next 2 Million                                                         1:100

Next 5 Million                                                         1:50

Remaining                                                              1:33

Nominal Value of open position = Number of lots x Contract size

Example: Open positions over 15 Million USD nominal value will carry the following leverage:

The first 3M will carry a leverage of 1:500

The following 3M carries a leverage of 1:400

The following 2M carries a leverage of 1:300

The following 2M carries a leverage of 1:100

The following 5M carries a leverage of 1:50

and everything above 15M carries a leverage of 1:33.

For more details about our floating leverage, please click here

The spread is the difference between the ASK price and the BID price. The BID price is the rate at which you can sell a currency pair, and the ASK price the rate at which you can buy a currency pair.

The margin requirement is the amount of funds used to hold a position open. 

The balance on your account reflects the amount of funds you currently have in your account, without taking into consideration any open positions profit or loss. Equity is your balance +/- the floating profit/loss of your open positions.

Margin = Base Currency Volume / Leverage

Example 1:

Account Currency: USD

Currency Pair: USDCAD

Base Currency: USD

Volume = 1.00 lot (100,000 units of base currency)

Leverage = 1:500

Margin = (100,000 * 1) / 500 = 200.00 USD

Example 2:

Account Currency: USD

Currency Pair: EURUSD

Base Currency: EUR

Volume 0.10 lot (10,000 units of base currency)

Leverage= 1:400

Spot rate EUR to USD = 1.1400

Margin = (10,000 * 1.1400) / 400 = 28.5 USD

Example 3:

Account Currency: USD

Currency Pair: GBPCHF

Base Currency: GBP

Volume: 0.20 lot (20,000 units of base currency)

Leverage: 1:100

Spot rate GBP to USD = 1.3200

Margin = (20,000 * 1.3200) / 100 = 264.00 USD

To calculate the profit or loss of a position:

BUY Positions

Profit = (Closing Price – Opening Price) * Volume

SELL Positions

Profit = (Opening Price – Closing Price) * Volume

Keep in mind that the profit is calculated on the quote currency, and you will need to multiply the exchange rate between the quote currency of the traded pair and the account base currency.

Example 1:

Account Currency: USD

Position: BUY 1.00 lot EURUSD

Opening Price: 1.14000

Closing Price: 1.14500

Volume: 100,000

Exchange rate to USD = 1

Profit = (1.1450 – 1.1400) * 100,000 = 500 USD

Example 2:

Account Currency: USD

Position: SELL 0.10 lot USDCAD

Opening Price: 1.3400

Closing Price: 1.3380

Volume: 10,000

Exchange rate CAD to USD: 0.747

Profit = (1.3400 – 1.3380) *100,000 = 200 CAD

Profit = 200 * 0.747 = 149.4 USD

Example 3:

Account Currency: USD

Position: BUY 1.00 AUDNZD

Opening Price: 1.0250

Closing Price: 1.0210

Volume: 100,000

Exchange rate NZD to USD: 0.6920

Profit = (1.0210 – 1.0250) * 100,000 =  -400.00 NZD (Loss)

Profit = 400 * 0.6920 = -276.8 USD (Loss)

A margin call occurs when the account equity falls below the required margin.

Once your margin level goes below 100%, your account will go into margin call. You will no longer be able to open new positions. To avoid further losses or liquidation (which happens at 30% on our accounts), the client must either deposit more funds into the account or close some of the positions to raise back his margin level.

If your Equity falls to less than 30% of the required margin, your trade(s) will be closed out by our Automated Risk Management System starting with the position with the greatest loss, until your equity can support 30% or higher of your margin requirement.

You need to make sure that you fund your account well in advance to make sure you can support your margin requirements. To calculate the margin level (%), apply the following:

(Equity / Margin held on open trades) x 100

Equity equals your balance plus or minus floating profit or loss.

Margin is the amount of funds being used to hold a position open.

Margin level is the equity divided by used margin multiplied by 100.

Yes, we do.

Yes, we do.

Our margin requirement for hedged positions is Zero.

When you decide to hedge a position in one particular instrument (respectively buying or selling the same amount of that instrument), there will not be any margin needed to maintain the hedged position. As such, your net position will be equal to zero.

As a result of the decreased margin, you will have the benefit of more available funds.

Example:

Margin Free hedging however can also pose a risk of triggering either “Margin Call” or “Stop Out” events if one of the positions is closed and the other requires a margin that equals or exceeds the one available for trading, or in the case where a spread widening might occur that affects your equity negatively and increases your losses

While there is no margin requirement requested for fully hedged positions, this does not protect your orders to be closed out at one point.

Mainly this is related to spread widening. Spreads may widen depending on the product you are trading during overnight hours, over news releases, during market opening and market closure, as the liquidity is thin, and the volatility is high.

This can also be related to the overnight financial charges, which apply to each position if you keep them open over rollover, which takes place at midnight MT4 platform time each trading day.

The moment the equity on your account falls below zero your open positions will be closed out, so it is important to ensure you have funds to support your account.

Orders are never guaranteed because if volatility is high, prices can be missed, and we may not be able to obtain a quote for you at the price you requested.

We operate a stop out system which means that if the equity on your account falls below 30% of the required margin for the open position, the system will automatically start closing out positions, beginning with the position making the greatest loss. The cost of trading is cumulative, so you must have enough funds to support all of your open positions or you may be stopped out. However, the forex market is highly volatile and if you have a very low margin level at the time of economic news releases or under other abnormal conditions, the market can rapidly move against you and the system will close open positions at the next best available price, which could cause you to lose the whole deposit or even more. Also, if you are holding positions over a weekend when we are closed, the market can open out of line from the close on Friday, causing extended losses.

Orders are sometimes filled away from the desired price due to gaps in the market. This occurs because currency prices can sometimes be very volatile, or liquidity can be thin. In these scenarios, orders cannot always be filled at the exact price, but the next available price.

MetaTrader 4 is a trading platform developed by MetaQuotes Software for online trading in the forex, contract for differences (CFDs) and futures markets.

MT4 provides tools and resources that allow traders to analyze price, place and manage trades, and employ automated trading techniques.

Once you have opened a Demo account or applied for a Live account and your account has been approved, your credentials will be sent to your registered email address along with a link to download the MetaTrader 4 platform. You will need to click on this link to start the installation process.

The MetaTrader 4 is a Windows program, for full user functionality a Windows computer will be more appropriate. You will only be able to download the MT4 on a Mac device if you have a program that runs windows based programs.

Yes, you can simply download the MetaTrader 4 by ‘MetaQuotes’ application from the App store, or click here to download.

Yes, you can simply download the MetaTrader 4 by ‘MetaQuotes’ application from Google play, or click here to download.

In order to login to your MetaTrader 4 platform, you will need your login number, password and server. These credentials are sent to your registered email address.

Once your MT4 has downloaded. In the authorization login box that appears on your screen, please enter your credentials and select the correct server from the drop-down box. You can also go to ‘File’ > ‘Login to Trade account’ and the authorization login box will also appear.

In order to login to your MetaTrader 4 platform, you will need your login number, password and server. These credentials are sent to your registered email address.

Once your MT4 has downloaded. In the authorization login box that appears on your screen, please enter your credentials and select the correct server from the drop-down box. You can also go to ‘File’ > ‘Login to Trade account’ and the authorization login box will also appear.

Open positions will not be closed if you logout of MT4 until an existing stop loss, take profit or stop out level is reached.

If you wish to login to multiple accounts simultaneously, you will need to download the MT4 multiterminal. Click here to download the MT4 Multiterminal.

Unfortunately, MetaQuotes has disabled this feature from the platform, therefore we no longer offer multiterminal MT4.

To change the language of the MT4 platform, click on view from the top menu, languages, and then choose the language you want.

During daylight savings timing, the time zone on the MT4 is GMT +3.

During winter timing, the time zone on the MT4 is GMT +2.

Our MT4 timing always coincides with the NY close.

Unfortunately, the time zone on MT4 cannot be changed.

The prices shown on the charts are the BID prices only. You can monitor the ASK prices instantaneously through the chart of the market watch. However, all history prices on the charts show the BID (sell) prices only.  To know what the ASK price was at a specific previous time, you will need to consider the possible spread.

The typical spreads are stated on our website under the Products tab, however, these are an indicative and can vary especially during overnight hours and news releases.

You can add the ASK line to the chart by right clicking on main body of the chart, click on 'Properties' > 'Show ASK line. The ASK line will then appear showing you the current BUY (ASK) price.

You can also see both the BID and the ASK price in the Market Watch which displays the symbols, prices and spreads depending on what you choose to add to the columns.

The MetaTrader4 order window is used to place trades. The order window can be opened using any of the following methods:

Right-click on a currency pair in the Market Watch window and select "New Trade"; or

Right-click on an active chart and select Trade > New Order; or

Click on the "New Order" button in the toolbar, or

Press the F9 hot key on the computer keyboard.

You can also enable ‘One Click Trading’

Once the Order window has been opened, traders can enter information into fields and make selections from drop-down lists to prepare the trade order.

You must specify the following:

• Symbol from the drop-down list at the top (this will automatically be set to the symbol on the active chart). A corresponding tick chart appears in the left pane that displays current prices.
• Volume in terms of lot size. 1.0 is equal to 1 lot, or 100,000 units. You can also select to trade in smaller volumes, such as 0.1 or 0.01.
• Stop Loss and Take Profit set a limit that you would like your trade to be closed at.
• Comment if desired. Traders can enter text in the Comment field that will be assigned to the order.
• Type either Market Execution (a market order) or Pending Order (a limit order; discussed more in the Pending Orders section) where the trader can specify the desired entry price.

After these fields have been specified:

• Click "Sell by Market" or "Buy by Market", depending on the desired trade direction, to place the trade.
• Click "Okay" to close the window.

If a Pending Order is selected, select the type of order from the drop-down menu. Available order types include:

• Buy Limit: buy, provided the future "ask" price is equal to the pre-defined value. The current price level is higher than the value of the placed order. Orders of this type are usually placed when anticipating that the security price will increase after having fallen to a certain level.
• Sell Limit: sell, provided the future "bid" price is equal to the pre-defined value. The current price level is lower than the value of the placed order. Orders of this type are usually placed in anticipation of that the security price, having increased to a certain level, will fall.
• Buy Stop: buy, provided the future "ask" price is equal to the pre-defined value. The current price level is lower than the value of the placed order. Orders of this type are usually placed in anticipation of that the security price, having reached a certain level, will keep on increasing.
• Sell Stop: sell, provided the future "bid" price is equal to the pre-defined value. The current price level is higher than the value of the placed order. Orders of this type are usually placed in anticipation of that the security price, having reached a certain level, will keep on falling.

Then specify the price at which the order will be triggered at by entering the value next to the ‘at price’ field. To avoid manually entering the price, click on the up or down arrow next to the price field to fill in the current price, and adjust as necessary.

In the Terminal window click on the trade tab and highlight your open position, double click on it and the new order window will appear.

Click on the yellow button below 'Sell' and 'Buy' to close out a position.

Right click on the highlighted order and select Close Order.

If one-click-trading is enabled, you can close a position in clicking on the 'X' on the right hand side of the order line in the Terminal window.

To view all the products Equiti offers, right click in the Market Watch and select ‘Show all’. You can then scroll through the list of products to see what we offer.

Yes, you can.

With regards to the installation of the Expert Advisor, please follow the steps below:

• Go to ‘File‘ and select ‘Open Data Folder’ on the MT4 Platform.

• Go to ‘MQL4’ and open folder ‘Experts’.

• Transfer the EA files into the folder and close the MT4 trading platform.

• Once you open your trading platform again, the Expert Advisor will appear on your ‘Navigator’ list on the MT4 platform.

Regarding the use of Expert Advisors or third-party indicators, please note that Equiti does not have any restrictions in place as long as they are compatible with the MT4 platform.

Yes, you can.

Yes, however, you will need to get the server from a third-party VPS provider.

To create a statement from the platform please follow the instructions below:

1. Open the platform and login

2. Select the ‘Account History’ tab in the ‘Terminal’

3. Right click in the middle of the terminal and select custom period

4. Select the start and finish date for the tax year you are looking at and press ‘OK’.

5. The history from the period selected will then fill the ‘Account History’ section

6. Right click again and select ‘Save Report’

We offer Asset Manager (AM) and Introducing Broker (IB) partnership programs.

To apply for an Introducing broker or Asset Manager account, please click here.

Once you open a partner account, you will receive an IB link that you can give your leads. When clients sign up for a demo/live account, they will be automatically linked to your IB/AM profile.

You can agree on a payment structure with your account manager.

Yes, any Asset Manager can create his/her own MAM program. Clients can join this program after signing a limited power of attorney and allow the AM to trade on their behalf. This can be done through the client’s portal. The AM is then only authorized to trade on behalf of the client. The client is always in full control of his funds and can join or leave the MAM program at his own discretion.

An Asset manager can impose performance fees and management fees on the MAM program which the clients would need to agree to prior to joining the program

MAM programs depend on the percentage of a client’s investment of the total amount of funds available in the MAM account and trades are distributed by equity percentage.

For example, let’s suppose clients X,Y and Z join the MAM program for the asset manager A. Client X deposits $200, client Y deposits $700 and client Z deposits $100, bringing the total funds on the MAM program to $1000.

Each client’s percentage of the total funds is as follows:

Client X:20%

Client Y: 70%

Client Z: 10%

Now let’s suppose that the AM opens a position of the currency pair EURUSD, with the volume of 0.50 lots. The margin, profit, loss, swaps, and commissions will be split between all 3 clients, depending on the percentage of the investment.

Client X will take 0.10 lots, Client Y will take 0.35 lots and Client Z will take 0.05 lots.

Client X will take 20% of profits/losses, Client Y will take 70% of profits/losses, and Client Z will take 10% of profits/losses.

If a client gets stopped out or decides to leave , his share of the positions will be automatically closed, and he/she will be automatically detached from the MAM program. The open positions for the remaining clients will remain open at the same price but might have different ticket numbers.

In the case where the positions of the client being stopped out is less than the minimum trade of 0.01, then the remaining client’s positions might be affected by the combined volume of 0.01 lot for all.

Half the payment is received when a position is opened, and the other half will be paid when the position is closed. Rebates/Commissions reflect onto your rebate account at the end of the trading session (00:00 platform timing).